“To the mind that is still,
the whole universe surrenders.”
— Lao Tzu
KALM
Global freight, clearly connected.
A freight operating system for businesses that move goods. KALM connects live rates, order orchestration, customs, fulfilment and carrier management from a warehouse-routed checkout to delivery.
Get a live rate
Onboarding by arrangement
- KALM's own carrier accountsBook through KALM's carrier management without opening separate carrier accounts.
- Customs-ready documentsCommercial invoices, HS codes and electronic customs documents reach the carrier before collection.
- More than 200 countries and territoriesBuild routes across markets with one connected delivery operation.
Quick quote
Get a live delivery price
Tell us the route and parcel details. KALM returns a clear delivery price and promise before you choose how to proceed.
One connected operation
From quote to delivery, every handoff accounted for.
KALM keeps order orchestration, carrier management, documents, fulfilment and customer updates in one flow.
- Quote
- Book
- Label
- Documents and customs
- Pickup
- Tracking
- Notifications
- Claims
Carrier management
Use KALM's own carrier accounts for rates, bookings, labels, collections and tracking.
Live rates, matched to the route
Compare current services, delivery dates and the route that fits each shipment.
Order orchestration
Connect quote, booking, labelling, customs, pickup, tracking and notifications in one accountable flow.
Claims management
Keep the documents, carrier conversation and next action together when a delivery needs review.
What KALM does
Global delivery for the way you trade
Every product, every shipment
Move documents, parcels, pallets and freight through one connected operation. Capture product facts once and use them across customs documents, labels and customer updates.
Parcels, pallets and freight
Price small parcels and large pieces with the service and delivery promise that fits. KALM handles parcel, pallet and freight movements with the right information at every handoff.
One shipment or a full operation
Start with one movement and scale to a high-volume shipping flow. Saved addresses, products and packages make repeat shipping faster.
Air and road freight
Move goods by air or road with the same route, customs and tracking detail from quote to delivery. Choose the service that matches the goods, route and delivery promise. LCL · FCL
From any origin to any market
Build international routes around your customers. Customs facts, duties and delivery terms are prepared before the shipment moves.
The system behind the shipment
Six services. One connected operation.
KALM removes the work between a customer order and a delivered shipment.
Best available rate
Your customers see the keenest delivery price first, worked out for their basket. Nobody on your team compares carriers by hand.
Faster upgrade
Shoppers in a hurry pay a little more to receive sooner; the rest keep the lower price. Both options come with a promise your team can keep.
Back in stock
Keep selling while new stock is on its way, instead of turning buyers away. The date each customer sees already allows for the restock.
Back in office
Holidays and closures never break a delivery promise. Orders keep coming in while the team is away.
Pick-up point selection
Give shoppers the convenience of collecting near home or work. Their choice carries through to the booking and the delivery promise.
Shipping subsidy
Lower the delivery price on the products you most want to sell, while checkout works as before.
How it works
A clear path from order to delivery.
Capture the facts once, apply your rules and keep every team and customer update connected.
01 · Plan the move
Start with origin, destination, parcels and delivery preference. KALM returns the options that fit.
- Onboard your team. Sign in, describe the move and see the rate that fits. Onboarding by arrangement.
- For individuals and operations teams. Use one account for a single shipment or a high-volume operation.
02 · Prepare the shipment facts
Product, package and customs details travel with the shipment instead of being retyped at each handoff.
- One address or many. Route each shipment from the location that fits the goods and delivery promise.
- DDP or DAP by market. Choose whether the sender or receiver pays import duties and taxes.
03 · Book, hand off and track
KALM books the carrier, sends the warehouse pick instruction and follows the shipment to delivery.
- Storefront integration. Paid orders trigger the booking, and tracking flows back to your order system.
Regions and currencies
Sell across markets with one delivery operation
Reach more than 200 countries and territories and take payment in 48 currencies. KALM connects route, documents and delivery promise across markets.
United Kingdom
South Africa
South AfricaChina
ChinaEuropean Union
European UnionBuilt in
The work behind international commerce, connected.
Sell across markets with one operating system for checkout, fulfilment, customs and delivery. KALM adapts to your catalogue, stock locations and systems.
In your customers' languages
Set the storefront, checkout and KALM workspace to the language each visitor chooses.
Multi-currency checkout
Show and collect payment in each market's currency, with 48 currencies available across the platform.
Payments for every market
Accept cards and other payment methods in the currencies your markets use.
Landed cost and tax
Set tax and duty rules by market so checkout can show the full delivered price.
Multi-origin fulfilment
Route each order to the right warehouse or 3PL, across all your stock locations.
WMS and warehouse handoff
Send each order to the warehouse or WMS as a clear pick instruction, with labels and documents ready.
Live carrier rates
Show current delivery prices and dates at checkout for the route, parcel and service.
Customs and HS codes
Prepare commercial invoices, HS codes and customs documents before collection.
Tracking and notifications
Keep customers updated at collection, in transit and delivery from carrier scan events.
Split shipments, one customer view
Send parts of an order from different locations or on different days, with each shipment tracked clearly.
Built for every operation
From one shipment to a global operation.
An international storeLive on KALM
An international store connects checkout, order orchestration, multi-origin fulfilment, carrier booking, customs documents, warehouse handoff and customer tracking.
A national retail network
Many sites, one operating view: order orchestration sends each shipment to the right origin while carrier management, customs and tracking stay connected to the customer experience.
Local brands reaching global markets
KALM gives local brands the infrastructure to sell beyond their borders: carrier accounts, multi-origin fulfilment, customs-ready documents, warehouse handoff and customer tracking.
Three ways to use KALM
Choose the operating model that fits your business.
Start with a shipment, connect the systems you already run, or build the complete commerce and logistics platform around how you trade.
On your own
Book individual shipments in the KALM portal.
- Who it is for
- A business sending occasional or one-off shipments without an integration.
- How it works
- Enter the route, goods and delivery details in the KALM portal, then choose the service that fits.
- What you pay
- Pay per shipment at the agreed rate.
- What KALM does
- KALM returns a current delivery price and promise.
- KALM prepares labels, customs documents and the carrier booking.
- KALM keeps tracking and delivery updates together.
On your own
Book individual shipments in the KALM portal.
Connect
Put KALM inside the store and systems you already run.
- Who it is for
- An online business with a storefront, order flow and operational systems in place.
- How it works
- Connect through your existing integration and keep your checkout, products and customer experience.
- What you pay
- From £4,500, scoped to the connection.
- What KALM does
- KALM brings delivery prices and service choices into checkout.
- KALM orchestrates orders across locations, warehouses and carriers.
- KALM sends documents, booking events and tracking back to your systems.
Connect
Put KALM inside the store and systems you already run.
Bespoke
Build and run the whole commerce and logistics platform.
- Who it is for
- A business ready for one partner to shape its storefront, operations and growth path.
- How it works
- We discover how you trade, build the platform, launch it with your team, then run and grow it alongside you.
- What you pay
- From £12,000, scoped to your business.
- What KALM does
- KALM builds the backend, storefront, checkout, CMS and email.
- KALM connects payments, tax, fulfilment, warehouses, 3PLs and carrier management.
- KALM adds markets, services and operational detail as your business grows.
Bespoke
Build and run the whole commerce and logistics platform.
KALM for business
Borderless commerce orchestration. Synchronised global fulfilment.
KALM synchronises the complete commerce lifecycle, from real-time multi-channel checkout to multi-origin fulfilment: order management, carrier management, trade compliance and milestone visibility in one operating picture.
Every location, one operating standard. Connect storefronts, warehouses, 3PLs and distribution centres; KALM's routing engine selects the right stock, service and delivery promise for every order.
- Live rate shopping and landed cost at checkout, express service tiers, back-in-stock delivery promises, click & collect and PUDO, and product-level shipping subsidies.
Beyond the core
Build the next layer of your operation.
The diagram shows our focus: commerce, fulfilment and delivery. We build whatever else the operation needs and connect it to the same customer and operating experience.
- See the starterB2B portalsGive business customers accounts, pricing, approvals and repeat ordering in a portal built for how they buy.
- See the starterPoint of saleConnect in-person selling, payments, products and inventory to the same operation.
- See the starterMarketplacesBring multiple sellers, catalogues, orders and payouts into one controlled customer experience.
- See the starterProduct configuratorsLet customers configure products, see the price update and place made-to-order orders.
- See the starterERP and accounting linksConnect finance, inventory and business systems without retyping the same order facts.
- See the starterContent and emailGive your team a CMS for pages and products, plus email that keeps customers informed.
Pricing
Connect what you run. Bespoke when you need the whole platform.
Choose Connect for KALM inside your store and systems. Choose Bespoke for a commerce and logistics platform built and run around your business.
Integration
Connect
Frictionless integration for established enterprises
Who it is for: A business with a storefront and systems already running.
From
£4,500
excluding VAT
KALM sits inside the store and systems you already run, connecting checkout, orders and fulfilment.
- Live rate shopping and landed cost at checkout
- Automated booking, labelling and trade documents for every paid order
- Milestone tracking and proactive exception alerts
- Storefronts, warehouses and 3PLs synchronised in one order flow
- Automated customs documents, including commercial invoices and packing lists
- Delivery pricing and margin rules
- Multi-node sourcing with service-level (SLA) rules
- Multi-currency settlement and accounting data feeds
Complete platform
Bespoke
Total commerce and logistics architecture, engineered around your trade corridors
Who it is for: A business that wants its whole commerce and logistics platform built and run around how it trades.
From
£12,000
excluding VAT
Scoped to your business.
A complete commerce and logistics platform, built and run around your business.
- Orchestration engine: routing, order lifecycle and workflow automation built around your trade corridors
- Storefront in your brand: catalogue, intelligent checkout and multi-currency payments
- CMS, email and customer data: content, audience segmentation and branded milestone messaging
- Enterprise infrastructure: dedicated hosting, security and managed upgrades
- Dedicated account management and commerce consulting
- Analytics and network-design modelling
- API integration with ERP, WMS and CRM
- Full audit trail and compliance reporting
- Disaster recovery and business continuity
Compare Connect and Bespoke
ConnectBespoke
- Live rate shopping and landed cost at checkout, through your connectionConnectBespoke
- Faster services, back in stock, back in office, pick-up points and shipping subsidyConnectBespoke
Built for your engineers. A keyed, versioned REST API with idempotent writes, named responses and a log of every change made through it.
Need a complete platform? We build around you.
Scoped to your business and live in as little as four weeks, with a dedicated priority build available at an additional fee. Then we run and grow the platform with your team.
Prices exclude VAT. Each engagement is scoped to your business and starts from the price shown.
Bespoke, built to run
Your whole commerce and logistics platform, built around how you trade.
One team designs, builds and runs the operational detail behind your storefront, from the first customer order to the final delivery.
From discovery to daily growth
- 01Discover the way you tradeWe map your customers, products, markets, order flow, stock, warehouses and service rules into one build plan.
- 02Build the platformWe build your brand's storefront, KALM backend, checkout, integrations and operational workflows as one connected system.
- 03Launch with confidenceWe test the customer and operations flows, connect your teams and partners, and open the platform with every critical handoff clear.
- 04Run and grow the operationWe stay with the operation, improve the flow, and add markets, warehouses and services as your business grows.
Everything your operation needs
- Orchestration engine on KALMThe workflows, rules and data connections that run your commerce and logistics operation.
- Storefront in your brandA customer experience shaped around your products, markets and brand.
- Multi-origin fulfilmentRoute across all your stock locations while order orchestration sends the right goods on the right service.
- Multi-warehouse and 3PL integrationConnect warehouses and third-party logistics partners with clear pick, pack and handoff instructions.
- Contracted carrier rates on KALM's accountsUse KALM's carrier management for rates, bookings, labels, collections and tracking.
- Global trade complianceAutomate commercial invoices, HS classification and Incoterm rules (DDP or DAP) for each market.
- Payments and taxConnect payment methods, currencies and market tax rules to the customer experience.
- CMS, email and customer dataManage content, customer messages and lifecycle email in the same branded operation.
- Enterprise infrastructureDedicated hosting, security and managed upgrades, ready to evolve as the business grows.
- Ongoing partnershipWork with a team that stays accountable after launch and extends the platform when you are ready.
Starters
Starters to help you get inspired
Starter storefronts show the directions KALM can take. Choose a foundation and we build it in your brand, with KALM inside.
Built byMedusa withNext.js
B2C Starter: a storefront with every core feature
- Instant navigation and fast page loads on a production-ready Next.js 15 storefront, designed for smooth customer journeys.
Built byMedusa withNext.js
B2B Starter: the foundation for business buying
- Employees buy on behalf of their company, while the company manages its users, invites new employees, sets purchasing rules and follows every order.
Specialised starters
A range of specialised starters for every use case
Created and maintained by the makers named on each starter. Choose one and we build it in your brand, with KALM inside.
Built byRigby withNext.js
Scalable marketplace for B2C
A complete marketplace: storefront, marketplace admin and vendor dashboards, with split-cart commissions, support chats and more.
Built byAgilo withReact Native
Retail point of sale for in-store selling
Sell in physical stores with a point-of-sale app built with React Native and Expo: barcode scanning, cart, payments, customers and inventory.
Built byMedusa withTanStack
Clear storefront for fashion brands
A clean, commerce-ready storefront built for fashion: a fast, focused foundation for apparel and accessories brands.
Built byTinloof withNext.js
B2C storefront with built-in content editing
A Next.js 15 storefront with instant navigation, a product grid, cart and checkout, and content editing built in.
Built byMedusa withTanStack
Made-to-order product configurator
Customers configure a product's attributes and watch the price update live: ideal for customisable or made-to-order goods such as furniture.
Built byMedusa withTanStack
Visual-first storefront for brands
A modern, design-led storefront where visuals lead, for designers, artists and brands whose look drives the customer experience.
Built byMedusa withTanStack
B2B portal for industrial suppliers
A full B2B application for machinery, equipment and supplies: bulk add to cart, company management, quotation flows, hidden prices and more.
Built byMedusa withTanStack
Guided quiz storefront
Matches customers to the right product through a short quiz on their preferences, cutting decision fatigue in large or complex catalogues.
Built byMedusa withTanStack
One-product direct-to-consumer storefront
A storefront where customers buy straight from the front page: a strong start for direct-to-consumer brands that lead with identity.
Built byAgilo withNext.js
A stylish, modern fashion starter
Designed around the brand Sofa Society, with pages for collections, design inspiration, a product grid, cart, checkout and an about page.
Built byLambda Curry withRemix
A Remix starter for coffee lovers
A Turborepo monorepo with a Remix storefront: card payments, unlimited products and categories, and a developer-friendly setup in TypeScript.
Built byRigby withNext.js
Content-rich Starter
A B2C starter with filterable product grids, order history, customer profiles, multi-step checkout, product search and customisable product pages, with content in KALM's own CMS.
Contact us
Tell us what you need to run.
Tell us about your products, markets and operating model. We will show you the right way to use KALM.
Bring these details
- What you sell or ship
- Where customers buy
- Where inventory is held
- How orders and delivery work